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2 min read
Hear them out
It happened over twenty years ago (!), but I remember it like it was yesterday. I was the Resident Assistant for a summer program at...


1 min read
Mind your own business
There's a crack in my husband's phone screen. Or maybe just the screen protector. We're not sure how or when it happened. It's been that...


2 min read
Invest in relationships
Friday morning I walked with my friends from the fitness center that recently closed. The whole morning crew was there, so six of us made...


1 min read
Anticipate the response
Last week I sent out a promotional message with each of our client invoices. The gist of it was, "We have this service we think you might...


2 min read
Set boundaries
It all started with a non-apology. As I finished a haircut appointment with a new stylist, I saw I had missed two lengthy text messages...


1 min read
Share their joy
What a great week! My husband's photography got accepted into a very selective show and a new shop owner wants to talk about showcasing...


2 min read
Validate them
Do any of these conversations sound familiar? "I'm nervous about the test." "You don't have anything to be nervous about." "I need to...


1 min read
Use prompts
Many students and teachers are familiar with writing prompts, questions or sentence-starters to help students get thinking and writing....


2 min read
Edit your story
Most of us have done it. Answered "How was your day?" or "How was your trip?" by starting with the one bad thing that happened rather...


2 min read
Tell them
I got the text and accompanying picture while on my morning trek around the park. "My pocketbook for today. I think of you so often when...


2 min read
Value the differences
I spend a fair amount of my time reminding myself and those around me that we are all pretty similar. Despite the differences in our skin...


2 min read
Expect mistakes
I live in a world of high expectations. I expect a lot of my employees, my husband, my kids, my friends, and mostly, myself. I think...


2 min read
Pay attention
I've been considered by some to be a good gift giver. I love to give good gifts and get a thrill from that "How did you know I wanted...


2 min read
Extend an invitation
As I described the event I had emceed the night before, my family member said, "That sounds like something I would have enjoyed." I...


2 min read
Show up
Have you ever received an invitation including the line, "No presents please, just your presence?" Besides being clever, it's also a good...


2 min read
Prioritize the people
It's a bit intense in our house these days. I am juggling lots of deadlines and drama at work and preparing for my biggest speech to...


2 min read
Remain silent
A Facebook friend of mine posted that her kindergartner taught her the saying, "Don't yuck someone else's yum." Isn't that wise? So often...


1 min read
Schedule time to connect
For more years than I can remember I have had a standing lunchtime appointment on the second Friday of odd-numbered months. I call a dear...


3 min read
Play to your strengths
If you are planning a special event, you probably don't want me on your team. I am disinterested in menu planning. A terrible cook. A...
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